Payment Policy of Zilkamavel Children’s Toy Store
Effective Date: January 6, 2025

At Zilkamavel Children’s Toy Store, we aim to provide a secure and convenient payment process to enhance your shopping experience. This Payment Policy outlines the accepted payment methods, billing procedures, and related terms to ensure a seamless transaction every time you shop with us.

For questions or concerns, please contact us:

  • Address: 411 N Reinberg Ave, Scottville, Michigan, United States
  • Phone: (231) 936-1133
  • Email: info@zilkamavel.com

1. Accepted Payment Methods

We accept the following payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, and PayPal (for online transactions)
  • Gift Cards: Zilkamavel gift cards redeemable both in-store and online
  • Cash: Accepted for in-store purchases only

2. Billing and Charges

2.1 Pricing

  • All prices are displayed in USD and are subject to applicable taxes.
  • Prices may vary between in-store and online platforms. Discounts and promotions are applied at checkout.

2.2 Authorization

  • All credit/debit card payments may require authorization from your bank to ensure security.
  • Any unauthorized or declined transactions must be resolved directly with your financial institution.

2.3 Receipts

  • For in-store purchases, printed receipts are provided at checkout.
  • For online purchases, a digital receipt will be emailed to you after payment confirmation.

3. Refunds and Returns

Refunds are issued according to our Return Policy and processed as follows:

  • Credit/Debit Cards: Refunds are returned to the original card used for payment. Processing times depend on your financial institution.
  • Digital Wallets: Refunds are processed back to the same wallet account.
  • Gift Cards: Refunds for purchases made with a gift card will be credited back to the gift card balance.
  • Cash: For in-store purchases, refunds are issued in cash or as store credit.

4. Payment Security

We are committed to protecting your payment information with advanced security measures, including:

  • Encryption: All online transactions are encrypted using SSL (Secure Socket Layer) technology.
  • PCI Compliance: Our payment systems comply with the Payment Card Industry Data Security Standards (PCI DSS).
  • Fraud Detection: Regular monitoring to identify and prevent fraudulent activities.

While we strive to protect your payment details, we recommend safeguarding your personal account information and promptly reporting any suspicious transactions to us.

5. Disputed Charges

If you believe there is an error or unauthorized charge related to your payment, please contact us immediately at info@zilkamavel.com or call (231) 936-1133. We will work with you and your financial institution to resolve the issue.

6. Order Cancellations

  • Online Orders: Orders can be canceled within 24 hours of placement, provided they have not been shipped.
  • In-Store Purchases: Cancellations are accepted before the item is packaged or shipped.

If cancellation is not possible, the order may qualify for return or exchange under our Return Policy.

7. Data Retention for Payments

Zilkamavel does not store full credit/debit card details. Payment information is securely processed by trusted third-party providers solely for completing the transaction.

8. Updates to This Policy

We reserve the right to modify this Payment Policy as needed. Any changes will be posted on zilkamavel.com, with the effective date clearly indicated. By continuing to shop with us, you agree to the updated terms.

9. Contact Us

If you have questions about this Payment Policy or need assistance with your payment, please reach out to us:

Thank you for choosing Zilkamavel Children’s Toy Store. We are committed to making your payment process secure, straightforward, and hassle-free. Explore our collection at zilkamavel.com!